Privacy Policy
Last updated: March 21, 2026
Introduction
eXp Realty Richmond Branch (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through our website, how we use it, and what choices you have.
Our office is located at 717 North Courthouse Road, North Chesterfield, VA 23236.
What We Collect
Information you provide
- Contact forms: Your name, email address, and phone number when you reach out to us.
- Application forms: Details about your real estate license status, years of experience, brokerage history, and professional goals.
- Tour booking: Your preferred dates and times when you schedule a visit to our office.
- Quiz responses: Your answers to our career path and fit assessments.
Information collected automatically
- Analytics: Pages visited, buttons clicked, time on page, referring site.
- Device: Browser type, operating system, screen resolution.
- Location: General region based on your IP address (city/state level).
How We Use Your Information
- Following up on your inquiries.
- Managing our recruitment pipeline.
- Improving website performance and content.
- Sending relevant communications. You can opt out at any time.
We do not sell your personal information.
Calls and Text Messages
Our forms ask for a phone number so we can respond to your inquiry. Beside that field is a checkbox asking whether eXp Richmond and eXp Realty, LLC may call and text you at that number, including by automated dialling system or prerecorded message. It is never ticked for you.
Consent is not a condition of any purchase or service. You can leave the box unticked and still submit the form. If you do, we may still return your call about the inquiry you sent us, but we will not text you or dial you automatically.
When you do tick it, we record the date and time along with the exact number you gave permission for. Permission belongs to that number, so if the number on your record later changes, the earlier permission no longer applies to the new one.
Message and data rates may apply and message frequency varies. Reply STOP to any message to opt out, or contact us using the details below.
How We Store Your Data
Your data is stored in a PostgreSQL database hosted by Neon, a cloud database provider with servers in the United States. We use industry-standard security practices including encrypted connections (SSL/TLS).
Third-Party Services
- Vercel — Hosts our website.
- Google Analytics — Helps us understand how visitors use our site.
- Neon — Hosts our database where form submissions are stored.
Cookies
Our website uses essential cookies and analytics cookies. Most browsers let you control cookies through their settings.
Your Rights
You have the right to access, correct, or delete your data. To exercise these rights, contact us at [email protected] or call (804) 720-1286.
Virginia Consumer Data Protection Act (VCDPA)
Virginia residents have additional rights including confirmation, access, correction, deletion, portability, and opt-out. We do not sell personal data. To submit a VCDPA request, email [email protected].
Contact Us
eXp Realty Richmond Branch
717 North Courthouse Road, North Chesterfield, VA 23236
